Privacy Policy

Introduction

This Privacy Policy describes how GAK Logistics collects, uses, and handles your information when you use our website and services. We are a U.S. domestic freight brokerage that connects shippers with qualified carrier partners.

Information we collect

When you submit a quote request through our website, we collect the following information:

• Contact information: your full name, work email address, phone number (if provided), and company name.
• Shipment details: freight mode, equipment requirements, pickup and delivery locations (city, state, postal code, country), scheduling preferences, and any stop-level notes.
• Cargo information: item descriptions, piece counts, packaging types, weights, dimensions, stackability, freight class, and NMFC codes.
• Accessorial service selections such as liftgate, inside delivery, appointment scheduling, and similar options.
• Hazardous materials information, if applicable: hazmat class, UN number, and description.
• General notes you include with your request.

How we use your information

We use the information you provide to:

• Review and process your freight quote request.
• Communicate with you about your request via the email address you provided.
• Coordinate freight services with qualified carrier partners.
• Maintain and improve our services.

How we store your information

The information you submit is stored in our operational database and is accessible to authorized GAK Logistics personnel for the purpose of processing your request. We use reasonable measures to protect your information from unauthorized access.

Information sharing

We do not sell your personal information. We may share your shipment details with carrier partners as necessary to arrange freight services on your behalf. When an email notification service is configured, submission notifications are sent to GAK Logistics personnel using a third-party email delivery provider.

Cookies and tracking

Our website uses a session cookie for administrative authentication purposes only. We do not use tracking cookies, analytics services, or advertising technologies on this website.

Your choices

If you have questions about the information you submitted or would like to request changes, please contact us through our website.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated date.

Contact

If you have questions about this Privacy Policy, you can reach us through the contact page on our website.